Frequently Asked Questions

ENROLLMENT

How do I enroll?

You can enroll for your free introductory class on our website or here.  Once enrolled, you can log in to your account to purchase a class package that works best for your family. *Enroll as the parent. It is not necessary to make separate accounts for your child(ren).

CLASSES

How do I sign up for a class?

Whether it’s a single class or classes included in your class package, you can sign up for a class directly on our website. After enrolling, log in and select the upcoming class you would like to participate in.  You will receive an email confirmation of your sign up.  If the class is full you can be added to the waitlist (you will receive a notification if I spot opens up for you). Our schedule of classes can be viewed on our website under “Classes for Littles”.

*For siblings, you can sign in twice online for one class (will deduct two classes from your class package if using this option).

Which classes can I sign up for?

Classes for Littles assigned to a specific age group are limited to children in those age groups, however we do recognize that infants and toddlers develop at different paces, so please read the class descriptions to determine which classes are the best fit.  Please note The Little Place offers special series of classes (like Engineering for Kids or Advanced Art sessions, etc.) for separate pricing. Pricing is indicated with class descriptions.

Can another adult take my child to a class without me?

Sometimes you may want to have your little ones attend a class with another parent, family member, or caregiver.  Have the new adult check in (please bring ID) and complete a waiver prior to the first class.  A second adult guest may attend a class if space permits. Adults are considered individuals 18 years and older.

Can an older sibling help out?

Sure! Older siblings can attend class with an adult if space permits.  For those much younger siblings: Infants (non-crawlers) who are worn or who remain in a carrier may be brought into class.

What happens if I need to cancel a class?

We understand things come up with our little ones! Especially if your child is sick, do not bring your child to class.  If you are not able to attend a class for which you have sign up for, we request that you cancel yourself out of that class at least 12 hours before the class start time. Canceling out of the class allows a person from the waitlist to be move up into the class, therefore, the 12 hour time frame provides enough time to be able to attend. No shows without cancellation will not be refunded or restored. You will be unable to cancel online up up to 30 minutes before your class. Please call if you need to cancel less than 30 minutes from your class or open playtime.

If The Little Place needs to cancel a class due to low enrollment, we will try to accommodate an Open Playtime during that same time for those that signed up. All classes cancelled by The Little Place will be refunded or restored.

Which classes can enrolled siblings attend together?

Siblings in which the older child is on the move, can only participate together in the mixed age classes such as the Little Tunes Music class, as well as Open Playtime and some other special classes offered.  If the younger sibling is in a carrier or worn, he/she may attend the individual class of the older sibling. Classes in which parents do not participate in the class (such as Little Ballerinas, Creative Dance, Little Sports, etc.), can be with a parent while observing class from the side.

Can I take pictures?

Feel free to take photos during class, though we try to encourage parents to limit their picture-taking as it can get in the way of the experience. Pictures of class activities may end up on social media sites and may be used for The Little Place advertising and promotional purposes. If for any reason you prefer that we not use pictures of you or your child, please let us know immediately. Names will never be identified unless given permission.

Can I just pay for Open Playtime?

Yes, parents can sign up for an Open Playtime session. We recommend signing up online to reserve a spot, but we accept walk-ins if space permits.  You must sign up twice to the playtime for multiple siblings (purchase two open playtimes- or three, etc.)

Open Playtime is for all ages. Please keep an eye on older children around the younger children. Siblings under 6 months old are free. No extra charge for parents.

Can I drop off my child to play?

Parents or guardians must be with their child during any parent/child classes and all Open Playtime. For art classes and art camps/series for the older kids, parents do not need to be on site during class time. Any specific events where drop off is allowed will be announced and indicated with the event description.

What should I wear to class?

Dress comfortably! Children may be barefoot or wear socks.  All adults must wear socks during class.

Can I bring food?

Food is allowed at The Little Place but is limited to the front lobby with the exception of breast milk or formula.  We also have a refrigerator for any milk storage. Please ask an employee for help. Due to the number of food allergies, we ask that you not bring any peanut products into our center. All children and parents must wipe down/ wash their hands prior to the start of class or Open Playtime if they just ate. Please talk to a staff member if you have any other food allergy concerns.

Please help us out and let us know if any mats and toys need to be wiped down during play due to toys in mouth, drool, etc.!  We have cleaning products handy around the facility that can be used anytime, or bring attention to our staff who will be happy to help clean up.

PRIVACY POLICY & TERMS OF USE

Privacy Policy

The Little Place LLC, and their agents and employees are committed to protecting the privacy and security of visitors to our website. We do not sell, rent, loan, transfer, or otherwise disclose any personal information, including your name, address, or email addresses with other organizations outside The Little Place LLC.

Information gathered on our website is collected and used internally only by authorized individuals at The Little Place LLC. We use the information we collect from families enrolling in a The Little Place class to keep you informed about your class, how you can support yours and child’s development at home, and to provide information about upcoming activities.

The Little Place LLC maintain email lists to keep email subscribers informed about news and the latest information as it pertains to classes, scheduling, events, center information and promotions. Individuals may also receive materials by mail or be contacted by telephone. We do not share the email addresses with anyone outside of The Little Place LLC, or its authorized agents. Only The Little Place LLC staff have access to personally identifiable information provided voluntarily by visitors to our site.

Registering for class online is a completely safe experience. We use SSL (Secure Sockets Layer)-the highest standard in online encryption technology-to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and The Little Place LLC have the ability to access your information. Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page: Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with “https” rather than “http.” Most browsers display an icon that indicates whether or not you have a secure connection. Look for the unbroken key or closed lock icons in the bottom left or right corner of your browsers.

Changes; The Little Place LLC reserves the right to make changes to this policy at any time.

Terms of Use

Your access to and use of our Web site is subject to these terms and conditions and any other terms set forth through the site, and all applicable laws. By accessing and browsing the site, you accept, without limitation or qualification, these terms and conditions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU SHOULD NOT USE THE SITE.

We will not be liable or responsible for any damages or injuries caused by use of the site (such as omissions or misstatements). As with any information on the World Wide Web, we do not guarantee any information, service, or merchandise provided on or through the site.

General Guidelines

Information set forth in or accessible through the site may not be fully accurate or complete. While we attempt to make our Web site accurate, we do not guarantee or endorse the accuracy or reliability of any of the information or content contained on, distributed through, or accessed from the site. You hereby acknowledge that any reliance upon any information or content contained on the site is at your sole risk.

You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any such information or materials. We assume no responsibility or liability arising from the postings, transmission, information or content on the site, or from any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, or inaccuracy contained in any such postings, transmissions, information, or content on the site.

Damages and Injuries

We will not be liable or responsible for any direct, incidental, consequential, indirect or punitive damages or injuries, including but not limited to errors, omissions, typographical errors, delays in transmission, mistakes, interruptions, deletion of files, and delays in operation, your reliance on or use of any information, service, or merchandise provided on or through the site, or any failure of performance caused by or arising out of use of or access to any content or information contained in the site, the content of any site, or sites hyperlinked to the site, even if we are negligent and/or have been advised of the possibility of such damages. The above limitation of liability may not apply to you where applicable law does not allow for such limitations.

Indemnification

You agree to defend, indemnify, and hold us, our affiliate companies, employees, directors, officers, agents, material or communication providers, and Internet Service Providers harmless from any and all losses, liabilities, claims, expenses, and damage awards, including, but not limited to attorneys’ fees, that arise from any claim, action, or demand, by use of or in connection with the submission, transmission, posting, broadcast, or other communication with or to the site.

Use of Materials and Communications

Any communication or material you transmit to the site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, nonconfidential and nonproprietary. Anything you transmit or post becomes our property or the property of our affiliates and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the site for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products using such information except as otherwise provided in our privacy policy.

Hyperlinks

The site may link to sites not maintained or related to us. Hyperlinks are provided as a service to you and are not sponsored by or affiliated with the site or us. We have not reviewed any or all of the sites hyperlinked to or from the site and are not responsible for the content of any other sites. The links are to be accessed at your own risk, and we make no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to the site. Furthermore, we do not implicitly endorse third-party sites hyperlinked to the site.

Third-party Information

This Web site may contain links to or information produced by third parties, including information obtained from or produced by industry or market analysts. Industry publications generally state that the information contained in them has been obtained from sources believed to be reliable, but that the accuracy and completeness of the information is not guaranteed. Further, no estimates or forecasts by third parties have been independently verified by the Company, and the Company does not endorse, nor make any representations regarding, this information.

Warranties

The information and reference materials contained in the site are intended solely for the personal information of the reader. By entering and interacting with the site, you agree to hold us and our affiliates harmless and not responsible for the content. We make no representations or warranties about the completeness or accuracy of the site’s content or the information or other material found on or in the site. We do not purport to review the accuracy of information and other materials available on the site. You should take appropriate precautions to verify all such information. We cannot be held liable for typographical errors, layout error or misinformation, omissions, technical inaccuracies or other errors contained in the site.

Miscellaneous

The Terms and Conditions set forth in the site are governed and interpreted under the laws of the State of Virginia, in the United States of America, without giving effect to its conflicts of laws provisions. If any portion of the Terms and Conditions is deemed unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. We can, at our sole discretion, replace or amend such provisions with another provision.

The Terms and Conditions set forth the entire understanding and agreement between us with respect to the site and any materials, communications, transmissions, or posting to the site. We reserve the right to revise the Terms and Conditions at any time by updating this posting. You are bound by any such revisions, and you should periodically read and review the Terms and Conditions.

Enrollment Terms & Conditions Policy

We aim to keep our terms simple and clear.  If you have any questions, just let us know.

  1. Payments: Payments and class purchases may be made in person, online, or over the phone via cash, credit card, or personal check. Classes requiring payment must be made prior to class start time in order to secure spot.
  2. Cancellations: You can cancel early out of a class up to 1 hour prior to your scheduled class, by letting us know over the phone, or cancelling at your online account. Upon cancellation, the class will be credited to use for your next visit. No shows will not receive a cancellation credit, however we understand last minute emergencies happen so please reach out to talk with us. The Little Place may review its cancellation policy if it feels it is effecting programming.
  3. Withdrawal of service: Where we are unable to provide our service, for example power and water shortages, we will offer participants an option of credit or refund of the class or service.
  4. Illness: We ask that you do not bring sick children to class. In cases of illness, please cancel your class in a reasonable amount of advance notice.
  5. Teacher absence or change / shortage: We reserve the right to change the format or genre of your class, as appropriate for your child’s age, without reimbursement, in the event of instructor change or class attendance. Should The Little Place cancel your class, the class will be refunded or restored to account (or given refund if desired).
  6. Bank Authorization Failure: In the event that your bank will not authorize a transaction for any reason we will charge a $10 administration fee.
  7. Change to enrollment policies: We reserve the right to change our enrollment policies and our most recent rules will be displayed on our website.
  8. Price increase: The Little Place will review pricing on an annual basis and may increase fees to account for increases in costs due to inflation.  We will notify members one month in advance of any increase.
Liability Waiver

THE LITTLE PLACE ACCIDENT WAIVER AND RELEASE OF LIABILITY FORM

I HEREBY ASSUME ALL OF THE RISKS OF PARTICIPATING IN ANY/ALL ACTIVITIES ASSOCIATED WITH THE LITTLE PLACE, LLC, including by way of example and not limitation, any risks that may arise from negligence or carelessness on the part of the persons or entities being released, from dangerous or defective equipment or property owned, maintained, or controlled by them, or because of their possible liability without fault.

I certify that I and my child(ren) are physically fit, have sufficiently prepared or trained for participation in this activity, and have not been advised to not participate by a qualified medical professional. I certify that there are no health-related reasons or problems which preclude my participation in this activity.

I acknowledge that this Accident Waiver and Release of Liability Form will be used by the event holders, sponsors, and organizers of the activity in which I may participate, and that it will govern my actions and responsibilities at said activity.

In consideration of my application and permitting me to participate in this activity, I hereby take action for myself, my executors, administrators, heirs, next of kin, successors, and assigns as follows:

(A) I WAIVE, RELEASE, AND DISCHARGE from any and all liability, including but not limited to, liability arising from the negligence or fault of the entities or persons released, for my death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to me including my traveling to and from this activity, THE FOLLOWING ENTITIES OR PERSONS: The Little Place, LLC and/or their directors, officers, employees, volunteers, representatives, and agents, and the activity holders, sponsors, and volunteers;

(B) INDEMNIFY, HOLD HARMLESS, AND PROMISE NOT TO SUE the entities or persons mentioned in this paragraph from any and all liabilities or claims made as a result of participation in activities, whether caused by the negligence of release or otherwise.

(C) I acknowledge that The Little Place, LLC, their directors, officers, volunteers, representatives, and agents are NOT responsible for the errors, omissions, acts, or failures to act of any party or entity conducting a specific activity on their behalf.

(D) I acknowledge that activities may involve a test of a person’s physical and mental limits and carries with it the potential for death, serious injury, and property loss. The risks include, but are not limited to, those caused by terrain, facilities, temperature, weather, condition of participants, equipment, vehicular traffic, lack of hydration, and actions of other people including, but not limited to, participants, volunteers, monitors, and/or producers of the activity. These risks are not only inherent to participants, but are also present for volunteers.

(E) I hereby consent to receive medical treatment which may be deemed advisable in the event of injury, accident, and/or illness during activities.

The Accident Waiver and Release of Liability Form shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.

I CERTIFY THAT I HAVE READ THIS DOCUMENT AND I FULLY UNDERSTAND ITS CONTENT. I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT AND I AGREE TO ITS TERMS ON MY OWN FREE WILL.